Privacy Policy

Overview

HazelTech AI LLC ("HazelTech AI," "we," "us," or "our") provides AI receptionist, appointment handling, missed-call, and owner-handoff services for local businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, call our demo line, or interact with services we provide.

Information We Collect

We may collect information you provide directly, including your name, business name, phone number, email address, appointment request, call details, and messages you send to us.

When you call HazelTech AI, we may collect call metadata, caller ID, appointment details, and summaries needed to respond to your request or demonstrate the service.

How We Use Information

We use information to respond to inquiries, provide demos, schedule or help coordinate appointments, deliver owner handoffs, provide customer support, improve our services, and comply with legal requirements.

SMS Status and Mobile Number Privacy

HazelTech AI's current live demo does not offer active SMS or texting. The current live claim boundary is calendar booking with caller details attached.

If HazelTech AI enables SMS in the future after compliance is cleared, this policy will also govern mobile numbers and message records collected for those opted-in communications.

HazelTech AI does not sell, rent, or share mobile numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information collected for any future SMS program would not be shared with third parties for their own marketing.

How We Share Information

We may share limited information with service providers that help us operate our website, communications, voice agent, calendar, messaging, and business systems. These providers are only given information needed to perform services for us.

We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of HazelTech AI, our customers, or others.

Data Retention

We keep information only as long as reasonably necessary for business, support, compliance, security, and service improvement purposes, unless a longer retention period is required by law.

Your Choices

You may contact us to request access, correction, or deletion of information we maintain about you, subject to legal and operational limits.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, but we work to protect information appropriate to the nature of our services.

Contact

HazelTech AI LLC
Email: keith@hazeltechai.com
Phone: +1 848-301-2839